By booking with Katie Saarikko you are agreeing to the following terms & conditions:
The full fee or remainder of your full fee must be paid at the time of your appointment or prior to your appointment. Bank transfer on the day is not acceptable.
Please ensure you have the correct amount of cash or have arranged to pay in advance or your appointment will not go ahead.
Eftpos is not currently available.
Your booking is not secure until we have responded to your request and have confirmed your appointment.
Your booking is not secure until you as a client have read and agreed to our Terms and Conditions and acknowledge that an appointment retainer fee may be payable to secure your booking.
To secure your booking on a particular date you may be required to pay a non-refundable appointment retainer fee.
This fee goes towards your final fee on the day and is a retainer to ensure that your date is kept free for you. Your booking is not confirmed until this fee has been paid if requested.
Occasionally the makeup artist will not request the retainer fee until someone else requests that date, but you will be informed. Your date will be held without the fee if approved by the makeup artist.
You will receive an invoice for the retainer fee amount and can pay by bank transfer. The remaining fee must be paid up in full prior to or on the day in cash. Bank transfer on the day is not acceptable
You can pay the full fee up front if you wish or pay the final amount owing in cash at the appointment. You will receive an email containing a link to the terms and conditions and payment options.
Your booking request is considered a verbal or written agreement. The makeup artist has turned down other work for your booking. You will be invoiced upon completion of the booking. Payment must be received within 14 days.
Cancellations with 48 hours notice will not incur a fee. Cancellations within 48 hours notice will incur the full fee and you will be invoiced. Payment must be received within 14 days.
If you need to cancel please keep in mind that the artist has said no to other paid work in order to retain your booking. The appointment retainer fee will not be refunded with less than 30 days notice of the cancellation. Proof of notice may be requested, ensure you email firstname.lastname@example.org or phone 0466 577 051.
Appointments cancelled or changed with less than 30 days before the appointment will not be eligible for any return of appointment retainer fees.
If you need to re-schedule please keep in mind that the artist has said no to other paid work in order to retain your booking. The retainer fee will not be refunded. You must provide at least 24 hours notice to re-schedule.
As a freelancer we rely upon your reliability as you do ours. The artist will try to reschedule with you however cannot guarantee availability.
Re-scheduling will be dependent on the date and time, and whether the artist has an appointment available for you. If there is no appropriate time to re-schedule the appointment retainer fee will not be refunded.
If you are running late please let the makeup artist know as soon as possible by phoning or texting 0466 577 051. The artist will arrive 10 minutes early to set up the work station. While we are understanding, often the makeup artist is booked back to back and lateness means they will arrive late to their next appointments which is not fair for their other clients.
For this reason a late fee of $40 per hour will be applied and invoiced after the event if the makeup artist is required to stay after the allocated time for the appointment. There is also the chance that the makeup artist will not be able to perform your makeup service if you are running late and the makeup artist has more appointments after you. Your retainer will not be refunded and the full fee will be invoiced.
For the safety of the makeup artist, client and all other clients, the makeup artist may refuse to provide a makeup service if you are sick or have any of the following:
These conditions must be disclosed to the makeup artist so appropriate action to avoid infection can be taken and a risk assessment can be performed.
In the event that illness prohibits your makeup service to be performed at the time of the appointment, the retainer fee will not be refunded. The makeup artist cannot work when sick so risk management must be adhered to.
All products, brushes and tools used by Katie Saarikko are used and stored in line with the Infection Control Guidelines including sanitisation after every application.
Products are used in accordance with the manufacturers’ guidelines. Clients will be asked whether or not they have any known allergies or skin conditions. It is the responsibility of the client to inform the makeup artist Katie Saarikko of any conditions prior to the service. Allergies may occur in people that have had no prior reactions and the makeup artist is not liable for this.
A patch test can be performed to test products if requested by the client. Client(s) or Agent(s) of client(s) agree to release the makeup artist, Katie Saarikko from liability for any complications due to allergic reactions. In the unlikely case that an allergy occurs, the client(s) must seek medical advice.
The artist will consult with the client during the process to achieve a satisfactory look.
Please be aware that if you bring in a photograph of a look you are hoping to achive, the artist may not be able to replicate it completely. Using the exact same products, the look may appear different as everyone has different eye shapes, colour, skin types, skin colours, face shapes etc, so if you wish to bring in a photo, please keep this in mind. This applies especially to photos of other artists work.
At the conclusion of your makeup appointment, we strongly urge you to let us know if you have any requested changes or concerns, so we can ensure are happy and feeling as good as possible. The artist will seek your feedback and make changes accordingly.
The makeup artist may cancel an appointment at any time if they feel unsafe or if a client is inappropriate. Your retainer fee will not be refunded.
As a freelancer sometimes unavoidable events occur like illness or injury that mean the makeup artist cannot perform your service. In this case the makeup artist will let you know as soon as possible. The makeup artist will attempt to find a replacement for your appointment but cannot guarantee this. Your retainer fee will be refunded.
The makeup artist retains the right to cancel any appointment and return the retainer fee at any time, for any reason.