TERMS & CONDITIONS
By booking with Katie Saarikko you are agreeing to the following terms & conditions:
The full fee or remainder of your full fee must be paid at the appointment. Bank transfer on the day is not acceptable as this takes several days to clear, this must be arranged prior to the appointment.
Please ensure you have the correct amount of cash or have arranged to pay in advance or your appointment will not go ahead.
Eftpos is not available.
All bookings require a 50% appointment retainer fee which is non-refundable or transferrable if the booking is cancelled or re-scheduled with less than 30 days notice. This fee ensures that the date you require is kept open and no other jobs are booked.
Your payment of the invoice is your agreement to these terms and conditions.
The retainer is treated as credit towards your final booking cost.
You can pay the full fee up front if you wish or pay the final amount owing in cash at the appointment.
You will receive an email containing a link to the terms and conditions and payment options.
Your booking is not confirmed until the booking retainer fee has been received. Your payment of the fee is your agreement to these terms and conditions and the full terms and conditions attached at the bottom of the page.
Your booking request is considered a verbal or written agreement. The makeup artist has turned down other work for your booking. You will be invoiced upon completion of the booking. Payment must be received within 30 days.
Cancellations with 48 hours notice will not incur a fee. Cancellations within 48 hours notice will incur the full fee and you will be invoiced. Payment must be received within 30 days.
LATENESS, CANCELLATIONS & RESCHEDULING
If you are running late please let the makeup artist know as soon as possible. Katie Saarikko will arrive 10 minutes early to set up the work station. While we are understanding, often the makeup artist is booked back to back and lateness means they will arrive late to their next appointments which is not fair for their other clients.
For this reason a late fee of $40 per hour will be applied and invoiced after the event if the makeup artist is required to stay after the allocated time for the appointment. There is also the chance that the makeup artist will not be able to perform your makeup service if you are running late and the makeup artist has more appointments after you. Your retainer will not be refunded and the full fee will be invoiced.
If you need to cancel or re-schedule please keep in mind that the artist has said no to other paid work in order to retain your booking. The retainer fee will not be refunded.
As a freelancer we rely upon your reliability as you do ours. The artist will try to reschedule with you however cannot guarantee availability.
Re-scheduling will be dependent on the date and time, and whether the artist has the appointment available for you.
ILLNESS AND CONTRAINDICATIONS
For the safety of the makeup artist, client and all other clients, the makeup artist may refuse to provide a makeup service if you are sick or have any of the following:
- Bacteria, fungal, parasitic or viral infections (includes cold sores, conjunctivitis)
- Recent treatments – injectables, IPL, laser or surgery
- Known medical conditions or any allergies which may affect treatment.
These conditions must be disclosed to the makeup artist so appropriate action to avoid infection can be taken and a risk assessment can be performed.
In the event that illness prohibits your makeup service to be performed at the time of the appointment, the retainer fee will not be refunded.
All products, brushes and tools used by Katie Saarikko are used and stored in line with the Infection Control Guidelines including sanitisation after every application.
Products are used in accordance with the manufacturers guidelines. Clients will be asked whether or not they have any known allergies or skin conditions. It is the responsibility of the client to inform the makeup artist Katie Saarikko of any conditions prior to the service.
A patch test can be performed to test products if requested by the client. Client(s) or Agent(s) of client(s) agree to release the makeup artist, Katie Saarikko from liability for any complications due to allergic reactions. In the unlikely case that an allergy occurs, the client(s) must seek medical advice.
The makeup artist may cancel an appointment at any time if they feel unsafe or if a client is inappropriate. Your retainer fee will not be refunded.
MAKEUP ARTIST CANCELLATION
As a freelancer sometimes unavoidable events occur like illness or injury that mean the makeup artist cannot perform your service. In this case the makeup artist will let you know as soon as possible. The makeup artist will attempt to find a replacement for your appointment but cannot guarantee this. Your retainer fee will be refunded.
The makeup artist retains the right to cancel any appointment and return the retainer fee at any time, for any reason.