TERMS & CONDITIONS
All bookings require a 50% appointment retainer fee which is non-refundable if the booking is cancelled or re-scheduled with less than 30 days notice. This fee ensures that the date you require is kept open and no other jobs are booked.
Your payment of the invoice is your agreement to these terms and conditions.
The retainer is treated as credit towards your final booking cost.
You can pay the full fee up front if you wish or pay the final amount owing in cash at the appointment.
You will receive an email containing a link to the terms and conditions and payment options. Your booking is not confirmed until the booking retainer fee has been received. Your payment of the fee is your agreement to these terms and conditions and the full terms and conditions attached at the bottom of the page.
LATENESS, CANCELLATIONS & RESCHEDULING
If you are running late please let the makeup artist know as soon as possible. Katie Saarikko will arrive 10 minutes early to set up the work station. While we are understanding often the makeup artist is booked back to back and lateness means they will arrive late to their next appointments which is not fair for their other clients.
For this reason a late fee of $40 per half hour will be applied and invoiced after the event. There is also the chance that the makeup artist will not be able to perform your makeup service if you are running very late.
If you need to cancel or re-schedule please keep in mind that the artist has said no to other paid work in order to retain your booking. The retainer fee will not be refunded.
Cancellations when the artist has already left to travel to your appointment will incur the full amount of the booking and you will receive an invoice.
As a freelancer we rely upon your reliability as you do ours. The artist will try to reschedule with you however cannot guarantee availability.
Re-scheduling will be dependent on the date and time, and whether the artist has the appointment available for you.
All products, brushes and tools used by Katie Saarikko are used and stored in line with the Infection Control Guidelines including sanitisation after every application.
Products are used in accordance with the manufacturers guidelines. Clients will be asked whether or not they have any known allergies or skin conditions. It is the responsibility of the client to inform the makeup artist Katie Saarikko of any conditions prior to the service.
A patch test can be performed to test products if requested by the client. Client(s) or Agent(s) of client(s) agree to release the makeup artist, Katie Saarikko from liability for any skin complications due to allergic reactions. In the unlikely case that an allergy occurs, the client(s) must seek medical advice.